Shipping is included in the above prices. For US shipments, the
product is shipped with UPS 2nd day air. For international shipments,
UPS Expedited service is used. For overnight shipping in the United States,
add $50 (order must be received by 15:00 EST).
Payment terms: 30 days, net.
Sauna Standard includes 6 months of full support, including both
product updates and technical assistance by phone and email. Sauna Standard
packages may be upgraded to Sauna MS with a 100% credit during the
first year after purchase.
Sauna Modeling System includes one year of full support,
including both product updates and technical assistance by phone and email.
Sauna MS also includes a free one day training session for one
person. For further details on the differences between Sauna Std and
Sauna MS, click here.
For a floating license, a formal license agreement must be completed
prior to shipping the order. This license agreement specifies the
The floating license includes 5 copies of the Sauna user manual.
Additional user manuals may be purchased for $100.00.
Multi-copy discounts are available to single company locations that
purchase more than 1 package. A single company location is defined as
either a single building or a collection of buildings that have the
same street address. Here is the discount schedule:
2nd copy: 10% discount
3rd copy: 20% discount
4th and higher copy: 30% discount
Training sessions are held in Ann Arbor, Michigan.
If the user does not qualify for a free training session, the
cost is $300 per person for a 1 day class. Training at company sites is
also possible, please contact Thermal Solutions for details.
Technical support agreements. When the initial support period expires,
a technical support agreement may be purchased. A support agreement covers
both comprehensive technical assistance by phone and email,
as well as free product updates (typically one major product release per year).
Current customers pay 30% of the purchase price for a one year support
agreement. Thus, a Sauna Standard customer in the US would pay $330.00 for
a support agreement. A Sauna MS customer in the US would pay $975.00.
A customer who does not renew support before the termination of a
support period is considered non-current. For non-current customers
the support cost is 50% of the new product price.
Thermal Solutions reserves the right to change prices and terms without